During the ordering period, they were very responsive and eager to please, but once the money had changed hands, I could not get a hold of a single person. I requested multiple fabrication alterations which were confirmed in writing that were not completed. I requested the anchor bolt holes to be increased in size to allow for larger bolts and they were not, I requested that the blow-off arm and CIP arm be placed on the same side of the tank and they were not, and the tanks were not shipped with drain-arm extensions as advertised. I messaged Ager tanks via kinnek multiple times, emailed them directly, called them and left voicemails as well as called and emailed Blackstone Tanks (whom Ager sourced our tanks from) and got ZERO response from every single avenue. The tanks were of high quality, but the lack of follow through and complete lack of customer service leaves me speechless. I would never recommend this company to anyone.
Jason's great. He's a very good guy and the Ager Tank product is top-of-the-line.
The folks at Ager did a great job of helping us find what we needed at a price we could afford.
