About
Coverage
Blank US states map
State Served
State Not Served
Warehouse Locations
Port Charlotte, FL
Team
Reviews
6 Total Reviews
Overall Rating

3.7

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EH
Eddie Hunt

!!!!Buyers Beware!!!! I placed an order on 4/9/2018. Invoice #1297. This was for two walk-in cooler 5x7 doors stainless steel. Paid using PayPal. I was told it would be completed/manufactured and shipped within two weeks. I called the seller on week 3 asking for shipping confirmation. That day was 4/30/2018. I was told the item was completed and would be shipping on the next day 5/1/2018. I scheduled my installers for that weekend. The order never arrived. I contacted the seller the following Monday 5/7/2018 and asked what happened... I was told the truck never came and picked up the delivery, but he would send tracking later that night. No tracking was received. Called on Tuesday 5/8/2018 and he told me that he was having shipping issues and would call me with tracking as soon as it was worked out. I didn't hear from him all week. I called on Friday 5/11/2018 and left VM asking him to call me so we can discuss canceling this order and getting a refund. I called PayPal Same day after not receiving a call back from seller. They opened a claim and told me to work with seller. The seller ends up saying he was waiting on a delivery of small parts to complete the order. Why didn’t he say that on week 3? End of the story it's been a month and about a week and I don’t have the product I ordered and I don’t have my money refunded. I was told I should see the refund around 5/18/2018. This company has very bad customer service. I wanted to share my story, so I can hopefully help someone in the future!

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DW
Dan Williamson

ok product, poor communication with seller. way to many shipmments to customer site

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MR
Mike Ryan
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KB
Kurt Austin Bach

have not taken delivery yet

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JV
John Vojtush
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Michael Albarella
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Last Updated: 11:25 PM May 26, 2018