Worst experience I have had with any vendor of any type - EVER. It would take too long to write how many issues have gone wrong with this transaction. It's easier to say what went right: of the four brewhouse vessels we bought, ONE works as it was intended. The kettle will not boil water; the HLT is 75% of the size it should be; the electric heating elements in both HLT and kettle are about 60% of the power needed; the thermowells are not designed ... you get the gist. The only vessel that works as it should is the Lauter Tun. (Amen for that!) Shipping time is min 90 days - from China. On-site work took more than an additional 90 days - mostly because the system was not designed to control electrical brewery equipment. If you ask for a specification, they will send you a very bad quality pdf drawing of the vessel. They don't know what a technical spec is. In short, stay away.
Aban was very customer service oriented and helpful through the entire process. I will be doing a lot of further biz with his company.
BBBE is a solid company to work with. They were happy to accommodate options that I wanted at no extra cost. Communication was great and Aban was easily reachable for all questions. I haven't received the equipment yet, but BBBE took me to a brewery that was using one of their brewhouses. The lead brewer there said the system worked great with no problems. Quoted shipping time was fair and I was told I could take delivery sooner if needed. And, the price was definitely right! I have no doubt that I will use BBBE for my future expansions. Great company.
Tanks came as discussed and expected. Too early to comment on performance, but their sales director, Aban, did an excellent job working with us and ensuring we truly got the Best Buy to on tanks. Easy to work with and very responsive to his customers. Will be buying from them again with no hesitations.
Best Buy Brewing Equipment (BBBE) has been a great source of equipment. We have purchased two 15 BBL fermenters, a 30 BBL Brite Tank, a GPI flow meter and many stainless 1/6 and 1/2 kegs. When Issues arose BBBE took care to remedy them immediately. BBBE gives you the best bang for the dollar and is trustworthy.
They were very good to work with. Aban went out of his way to make the process smooth.
Highly attentive. Capable of designing and executing custom spec orders, at a price 1/3 of the competition.