Very satisfied with this company, they responded quickly and delivered a quality product at a good price. We will use them again.
I will be doing a lot more projects with these guys!
Atlantic Custom Solutions gave us a beautiful product at a price that was just unbeatable. They worked with us every step of the way to ensure that the product was exactly what we wanted and needed. Product was delivered on time and in great condition, not a single broken glass, the driver even stayed so I could be a quick check. We look forward to working with them again.
Excellent quality and exceptional customer service.
Great to work with and knew what I needed. Art department was great. Great price.
Arrived right on time Glasses look great Very satisfied
Great company to work with and very responsive.
The whole process on the website is confusing and not user easy. The invoice process was worst. Even though the product we purchased is good we won't come here to purchase again.
The rep we dealt with was on top of things, even leading up to and through the holidays. We needed to get our order placed by the 31st of December for tax reasons, and they made it happen despite complications from our end. Great sales support!
Mike has been one of the best reps when dealing with a new upstart brewery. He has taken his time to work with me even if the conversations were weeks apart.
It was easy working with them. They were very quick about getting a proof back and the date they first gave for delivery was the exact date our growlers were delivered. Will go back again when the need is there!
Awesome experience. We've already placed a second order with ACS.
I’ve been really happy with Atlantic Custom Solutions/Brand My Beverage. They fulfill orders and have them delivered within a week. I’ve had them ship me 2 different orders and both have been quick and easy. Once the proofs were approved, it really took no time at all.
Prompt. Good pricing! Easy to work with. Product not sent yet to review
Excellent Service. Rushed my order and I got what I needed. Will do business with them again.
they did everything they said they were going to do and fast
can not judge quality or shipping as of yet due i do not have my logo artwork my fault not suppliers but the communication was faast and the caller was very polite and pleasant
We are a repeat customer and very happy with the response and assistance provided.
Excellent response with very good product.
The product was great but I was offered a customer satisfaction refund via email for a shipping issue and the company has, not only been non-responsive, but is making the supervisor send a PERSONAL check to our business and has informed us via email that they have severed our business relationship. I have yet to receive, after two months, the refund promised.
Eventually received product. Extremely long lead time due to poor internal communications. Product was good, service was very slow. Nice people on phone and email, just very slow results.
They were very helpful and showed a real concern to meet our needs. They also were able to put our order together in a very timely fashion. I am completely happy with their service and I am sure that the finished product will meet the same standards as their friendly and helpful service.
I was pleased with the growlers I ordered from ACS. They helped me with pricing, shipping costs and getting the right caps. I strongly suggest this company! Ann
At this time I have just placed my order. Tara was fantastic at working with me on my color for the design. It took several e-mails and a snowstorm, but I got my order placed and am eagerly awaiting the outcome. A big double thumbs up, so far!
They did a great job awesome quality and fast.
Great price and product. Very happy with our glassware.
Delivered as promised. Quality product at a great price.
The price was terrific. And since I wasn't in a great hurry the extended delays and communications holes weren't exactly the end of the world for me. When I did call and speak with the staff they were very pleasant to deal with. The product quality was fine except for a couple that hadn't been fully printed. We did a local pickup of our order so shipping wasn't a part of our transaction. Assuming the price is right and I'm not in a hurry for the product I will definitely hit ACS up again.
Product Quality - don't know, didn't get the product. Communications - AWFUL! Shipping Time - AWFUL! I've been waiting for two months for an order. I was promised I would receive the order on two different occasions. Still didn't get them. This is honestly the worst customer service I've ever experienced. Being lied to and then not responding when I leave messages via phone or email is not acceptable.
Everything was great! She was responsive to my emails about the mugs I was looking to get. We didn't eventually purchase through her because they weren't able to get the logo the size that we wanted, but were happy with the supplier otherwise.
This supplier was helpful, friendly, and was able to answer my questions when I called. They were great with communication, and was able to provide a lot of feedback for me and my needs.