This was our first experience with The Barrel Broker. We were very pleasantly surprised to find that the rates,including shipping, were significantly cheaper than five other companies we had quotes for. We received the barrels, in great condition, very quickly. The staff were very efficient yet friendly. We will definitely be using them as needed in the future. Great job Barrel Broker.
Good overall experience, speedy shipping, some lost emails/slow communication, but understandable as they were moving!
Love these guys. They've supplied the large majority of our barrels, and I would recommend them.
I really liked that the racks weren't shipped with any unnecessary packaging. I hate having to immediately discard useless package that could have been shipped smarter or with materials that are recyclable.
I was very dissatisfied with my purchase. Received tracking # after the delivery was made. The staves were poorly packed on a pallet which broke loose during shipping. Staves went all over the truck and a good portion of them were broken in half. The staves themselves did not look anything like the photo that was sent prior to spending $1700 on this order. 90% of the staves were black from sitting outside in water for a extended period of time. I spoke with John and explained the situation and he Did NOT offer any assistance or resolution. I will be happy to show the picture that was sent to me from John and a picture of what I received. I buy 100 barrels per month now and growing. I will NOT recommend doing business with Barrel Brokers. Steven Www.mywoodloft.com
The product was used barrel racks. The racks were as described and were shipped in a timely manner. The communication was generally good but could improve with a little more detail.
product was exactly what I was looking for.
Very knowledgeable and friendly. Will be buying from them again!