I found Focusales easy to deal with and prompt in responding. I find Kinnek to add too much overhead to the transaction.
Stephen Riddle was fantastic! He offered personal, efficient and timely service. The price was better than any of the other quotes so that was what prompted me to contact him. How nice to then work with such a pleasant person who knows his industry and can offer great pricing as well!
I went with this team in the end due their exemplary customer service. Additionally, they connected me with a designer who helped elevate my brand concept. The team approach just worked for us!
The problem we were having was we had to order large quantities of shrink band labels and incur large set up costs. We were able to benefit from FOCUSales by not having to run so many labels at one time while maintaining a reasonable price. We were also able to get a quick turnaround time for our shrink band labels. Stephen Riddle knows his business and made it easy to do business.
We have worked with FOCUSales for the past 3 years and have been very pleased with options available for printing. We have been able to consolidate many aspects of our business as well as expand our offerings by having a partner with so many capabilities and expertise. Customer service is excellent with an emphasis on detail that is lacking in so many other providers.