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Mr. Box Online

Sunrise, FL

1.7 stars based on 1 review
We are a national wholesale distributor of hundreds of tape, shipping room, packaging products and cardboard boxes. We're also a manufacturer so we can custom design to your specifications. All of cardboard boxes are manufactured at our main distribution center in Sunrise, Florida USA. Our custom printed box sealing tapes, cardboard boxes and labels are stock foam cooler boxes are manufactured and assembled in  Sunrise, FL  The products we manufacture and/or convert have been certified by an independent testing firm to be 100% Made in America.

Featured Review

Awful experience. Wanted 100 custom printed boxes. Took two months to get the artwork set correctly, partly because there is no real template or artwork guidelines, partly because the president ... see more
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* Also serves Canada

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Customer reviews

Overall Rating:

1.7
based on 1 review
Detailed Rating:
Product Quality:
1
Communication:
1
Shipping Time:
3

Mr. Box Online

Awful experience. Wanted 100 custom printed boxes. Took two months to get the artwork set correctly, partly because there is no real template or artwork guidelines, partly because the president of the box division routinely took about a week to give an update or reply to multiple emails. Boxes finally came mis printed, askew, many missing print entirely, and literally all of them were unusable. Repeated calls and emails were met with no responses or minimal and partial acknowledgement. They had our money, so we kept trying to work with them to get it done. About 4 months of badgering and literally daily phone calls and emails to customer service and the president, we finally were shipped 42 boxes. The art was in the wrong places, which we repeatedly asked about and tried to get a proof but were ignored. Unusable. Eventually received a refund. I have never felt so frustrated or neglected by the lack of professionalism and communication by a company. It's almost impressive, the lengths they go through to be unhelpful. Find another supplier.

Product Quality:


Communication:


Shipping Time:


1.7

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