National Restaurant Supply

Hayward, CA

1 stars based on 1 review
Top-Quality Restaurant Equipment and Supplies

Featured Review

Bought a refrigerator here a couple of weeks ago and was told that it worked, and if there was any problem I had 30 days to return it. It didn't ... see more
Business in California

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* Also serves Canada

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Customer reviews

Overall Rating:

1
based on 1 review
Detailed Rating:
Product Quality:
1
Communication:
1

National Restaurant Supply

Bought a refrigerator here a couple of weeks ago and was told that it worked, and if there was any problem I had 30 days to return it. It didn't work at all, and when I tried to return it today the man would not give me my money back. He made me wait for over two hours while he said he would repair it, and couldn't get it fixed so kept trying to talk me into leaving it there! I paid $800 for a working refrigerator, then he wanted me to just leave it and take the chance of not getting it or my money back. After waiting two hours I finally told him I needed to take the refrigerator and that I would deal with him in court. He then called me some awful names and I finally shook my finger in his face and gave him a piece of my mind like you would a 3 year old as that is how he was acting! He then called the police, and tried locking me in his store, and blocked me from taking my refrigerator, and shoved me into another refrigerator when I tried taking it (I'm a 100 pound woman!). The police arrived and he told them I assaulted him, but that I never touched him, but almost did, and that he wanted them to arrest me. Of course I was able to take my refrigerator and leave, but as I was going out the door he tipped it on it's side, knowing this would ruin it. Thankfully the officer got that on video for me. Wouldn't recommend buying from him ever!

Product Quality:


Communication:


1.0

Responsiveness

100%

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Email

nationalrestaurant@mail.kinnek.com


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Years on Kinnek

3 years

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