Communication early on was good and frequent. I am still waiting for a system ordered in Dec 2014 though, so I cannot actually rate the product.
So far the process with PPM has been great. I can't rate the equipment/product or the shipping time as I just ordered it, but their communication has been very good through each step.
PPM Corp has manufactured a sturdy and reliable bottling line to meet our budget. Beer quality is great, and the interchangeable bottle size capabilities are easy and functional. The flexibility of this line is the main reason we purchased, and proves to be as flexible as promised.
The Sutliff Cider Company has been using a Table Top unit with a 2 valve filler and 2 bottle capper, for over 12 years now. We use this machine about 3-5 days a week filling 750ml bottles of Hard Cider. The filling system has worked exceptionally well throughout these years of service. Process and Packaging Company has provided knowledgeable and timely support the few times we needed help. The table top machine has easy and precise control over all phases of filling, from the timing of each phase of the cycle, to the fill rate, and fill heights. The precise control allows us to fill Hard Cider at lower carbonation levels to sparkling wine at relatively high levels of carbonation without trouble. We bottle using sanitary filtration, without preservatives or pasteurization, so the ability to CIP the machine is very important to us. We sanitize using a 200deg CIP cycle before each use. We have very good shelf life. A customer opened a Bottle of Cider from 2004 last month, and raved on how fantastic it was. Certainly the bottling machine had a lot to do with the quality of that bottle after 8 years. I would highly recommend this equipment for use by other fellow brewers.
Bellwether Hard Cider and Wine Cellars has been in operation since 1998. For about ten years we have been using a counter pressure filler bottling line with rinser and dump/pack-off tables manufactured by Process & Packaging Machine Corporation of Merced, California. To date we have successfully bottled over a half million bottles using this unit. The PPM equipment has performed beyond our expectations and is matched only by the great service provided by the PPM staff. I regularly recommend PPM and their bottling equipment to other colleagues in the cider and wine industries. I intend to have PPM add valves and other functionality to my existing filler as my demand grows. If I need new or additional filling equipment I will start my search with PPM.
We have purchased and used our bottling line from PPM for over a decade. We will hit 1,000,000 bottles tomorrow with two more months left to go in this year. That means that we will easily hit 1.2 million this year. Last year, 2012, we ran 1.1 million bottles through this line. In 2011 we ran 1,000,000. That’s just three years of turn the switch and start the machine. We have never seen an easier to operate bottling line.The bottling line is easily changed for doing different sizes of bottles. We run 12oz. glass, 750 ml. glass and we used to run 12oz aluminum bottles with no problem. We also used to run 8 oz bottles on our line. The line is very efficient in oxygen standards as well, with very little oxygen left after the crowning. Using a double EVAC, the airs are extremely low. We have a video available on You-Tube. Look for SierraBlancaLine001. You can see this line running the way it has ran for us every day, as mentioned above for over a decade.
We have owned a filling machine from PPM for ten years. This filling machine was initially a two headed machine but after about a year we realized we needed to be a bit faster, so we added another head. The filler has always run smoothly but like most machines you need to keep up with weekly maintenance. If we ever had any questions or needed technical assistance, PPM was always there to answer the call and make the problem disappear. At first, we did have some minor problems but that was because our beer was a bit to foamy and our Co2 pressures were not correct. This filler has always worked when we needed it to perform and if certain poppets/filling heads didn't work it was our lack of maintenance. Thank you again for allowing us to purchase a great product.