I have only positive things to say about my experience with Michael and Prettech Canada. We ordered 7 tanks from Prettech. Michael was hugely helpful in expediting both the design process and the production process. All questions/concerns were addressed in a timely fashion and the tanks arrived more-or-less on schedule and in good condition. All in all, a very positive experience.
Absolutely great company and staff. They worked hand in hand with me to figure out which design would work best for my distillery and had it built and shipped in great time. Even a year after delivery, Mike and the rest of the crew are available to help with any equipment questions, ideas, etc I may have
Two Month Turn Around Is A Bit Deceptive: When I placed an order for $40,000 worth of equipment a primary consideration was the two month turn around time. The phone conversations went well enough. I was told about the two month turn around and we compared our timelines. I expressed that two months was fine, no need to rush through production- Take your time and get the welds right. Well that bit me in the butt! My gear was completed on March 10 and I rushed down to the bank and wired funds. Prettech received my funds on March 14 confirmed by e-mail. HOWEVER, my gear was not packed for shipping. After two weeks of pestering my equipment was finally shipped. Guess what? My shipping will take longer than production time!!!! I am not sure how you do that, but when I explained that this was unacceptable my own words were paraphrased and used against me. I would absolutely NOT recommend prettech. Two reasons. 1.) after you take my money I expect you to ship immediately and using the shortest possible route. 2.) If I tell you to take time and get the production right, I absolutely DO NOT mean sit on my equipment, Use a carrier that won't deliver for over 6 weeks. Just so you are clear. My order was paid in full on March 14 and I will not receive my equipment until mid-May... I still can't get a specific delivery date. DO NOT USE THIS COMPANY!!! I cannot speak to the quality yet or the attention to detail in the packing. I will update this review when I receive my equipment. ONE STAR
so far... so good! Mike has been a big help. We purchased our complete setup form them(tanks, agitators, mezzanines, scales, pumps) A one stop shop! I'll have more to add once we receive the equipment.