Savery USA

Orlando, FL

2.6 stars based on 5 reviews
Processing Equipment

Featured Review

I needed some parts for a Machine they were there. I needed some pastier parts they had it. 10/10 5/5 100/100 best company I worked with and the machines were ... see more
Powdered Milk Inc in Orlando, Florida
Logo of Powdered Milk Inc

Recent sales on Kinnek

Mar. 25, 2016 Sold 1 unit of pasteurizers to a customer in Hilo, HI
Mar. 01, 2016 Sold 1 unit of pasteurizers to a customer in New Castle, PA
Jul. 29, 2015 Sold 2 units of mixing tanks to a customer in Sanford, FL
Jun. 26, 2014 Sold 1 unit of homogenizers to a customer in Ames, IA
Jun. 16, 2014 Sold 1 unit of bottle fillers to a customer in Waimea, HI
Apr. 15, 2014 Sold 1 unit of pasteurizers to a customer in Springville, UT

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6 recent sales on Kinnek. See all recent sales

Geographic coverage

* Also serves Canada

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Customer reviews

Overall Rating:

2.6
based on 5 reviews
Detailed Rating:
Product Quality:
2.6
Communication:
3
Shipping Time:
3

Savery USA

I needed some parts for a Machine they were there. I needed some pastier parts they had it. 10/10 5/5 100/100 best company I worked with and the machines were fine

Product Quality:


Communication:


Shipping Time:


5.0
Savery USA

Savery is the most unprofessional company I have ever dealt with. A terrible pattern of missed conference calls and failure to deliver reports as promised. Ultimately, they failed to deliver the equipment and completely broke off all communication. Phone calls and emails went unanswered. Deposit was not refunded despite numerous requests. Unfortunately I've had to retain an attorney to resolve the mess. Don't even think about doing business with Savery...search Orange County, Florida court records and you will find that the principles of this company have been involved in a number of similar lawsuits and a recent bankruptcy. -------------------- Update 12/18/2017 I had to sue them. I got a full judgement against them but I have still never been able to collect. I'm pointing this out because Savery responded to my review by stating they settled with me...technically that is correct, but the very first check they sent me bounced. As a result the court gave me a full judgement against them. Savery violated the terms of the settlement and did not repay even 1 penny.

Product Quality:


Communication:


Shipping Time:


1.0
Reply from: Jeremy Gordon of Savery USA

The situation involving the Rare Hawaiian Honey Company is a very unfortunate one. SAVERY USA received an order, and yes we never delivered the equipment. As SAVERY USA was building and testing the equipment ordered, the very special closure that was being used was not closing properly. Being that we are never going to ship a machine out that is not totally working, we missed delivery dates in an attempt to make sure the equipment was perfect and in working condition. During this course of action, a lawsuit was initiated, with the end result being the client is to receive all their money back. It was a very unfortunate situation that occurred, and to try and remedy the situation, SAVERY USA settled to refund all monies owed. SAVERY USA strives hard to resolve any problems and make all our clients happy.

Savery USA

Beware of Savery USA LLC. It seems to be a pattern with Savery - bill and receive money in advance, deliver a few unusable or defective pieces of equipment and disappear with the money. We’ve had the same experience that the The Rare Hawaiian Honey Company from Waimea, HI and Supranaturals Llc from Springville, UT have had - check out their reviews on Kinnek. Here is what you can expect from Savery - especially if you have paid them their invoices on time: Lies, deception, and missed timelines. Ignored or sporadic communications. Equipment that fails state inspections. We are currently working with an attorney to recover our funds. The one piece of equipment that was made in-house at Savery, a pasteurizer, failed multiple state inspections and is unusable. In addition, they owe us money for undelivered equipment and won’t let us know when the rest of our equipment will arrive. Nor will they refund our money despite repeated requests. To add insult to injury, they tell other customers that our project is on halt because of “money issues” implying that we haven’t paid. The lies are stupendous, especially when they are sitting on a large amount of our money that was taken upfront stating that all equipment was ready to ship.

Product Quality:


Communication:


Shipping Time:


1.0
Savery USA

I have recently purchased some cheese equipment (press, small vat and molds) and a small pasteurization system from SAVERY USA. The price was very reasonable and then equipment was delivered in a reasonable time frame. They have been an excellent company in helping us get our small business going, with giving us information that we would of had to pay from bigger companies. They have given us excellent equipment and excellent service and I would highly recommend them to any company big or small. We are extremely satisfied. Oscar Oscar's cheese and specialities Oscarscheese@gmail.com.

Product Quality:


Communication:


Shipping Time:


5.0
Savery USA

We are currently in a lawsuit with Savery to have our money returned they totally failed to deliver and lead us on for months with deceptions and lies. We ended up ordering a pasteurizer from a local company.

Product Quality:


1.0

Responsiveness

100%

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jeremy3@mail.kinnek.com


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Company data


Years on Kinnek

5 years

Warehouse locations

Orlando, FL (32809)

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