As mentioned in a previous review, I have a hard time rating a product's quality when I just bought it, so get with me in a year or so for that category. We are doing a will call on the product so shipping as a rating is irrelevant. Stout has been a pleasure to work with to this point.
Good pricing and shipping. Will buy again.
Team was great to work with, quality seems to be spot on, production time was longer than expected though- otherwise, great overall experience.
Excellent equipment. Staff is very helpful
Good customer service. Answered phone with prompt service and excellent knowledge. Great price and product fit my needs
Overall good but slow.
We have worked with Stout Tanks for Kegs as well as Kettles and supplies.They have always provided quality equipment and worked in a timely manner. Delays or concerns are well communicated. I feel they listened to what we needed and even made cost saving recommendations.
great equipment and customer support
John at Stout Tanks and Kettle has been great to work with! Patient, understanding, and applies no pressure to any sale. Great experience!
We didn't use the tanks for some time. We were still getting ourselves organized on several fronts and actually we kept the tanks in storage for a couple months before we hooked them up and used them. However we are now in full production and the tanks are GREAT! We are absolutely thrilled with them. We can carb our products in short order, generate a consistent rate of carbonation across 5 bbls of product and move it right into our kegs. We couldn't be happier. They're easy to set up, clean and maintain. Great value. Great company to work with. Easy to set up and deal with. I say go for it. We'll be ordering more as soon as we can afford them.
Great pricing and high quality product. Supplier is easy to work with and responsive.
I ordered a Brite tank from these guys. There were no diagrams, instructions, etc. It also didn't have all of the parts. Nobody seemed to think it was important that I need a pressure release valve, a 1/4" ball valve, a site glass, or a carbonating stone to go with just to use the thing. They advised it was extra, only after I received the tank and called them to find out why I had 4 open holes in a tank that is ideally to be sealed in order to carbonate beer.
The folks at Stout were very helpful in putting our system together!
My brewery is outfitted with stout kettles great stuff!! 38 State Brewing Co. LLC Head Brewer/CEO
Great company to work with. Easy to get info from them, and keg availability is awesome!
We have purchased kegs and fermenters from Stout Tanks. We have had items picked up and shipped. All of our experiences with them have been great. Communications with the staff has been top notch, they have always made us feel like we were very important to their business. We love everything that we have purchased from them. The fermenters are very high quality. We will definitely continue purchasing from them.