Pieces were missing, called up and they sent wrong parts.
Product was unusable as shipped and it was obvious visually from the outside. I am amazed that they shipped it in the condition that it was in. Silence from the company on warranty and return. May have to sell it on Craig's List just to get some money back.
They were very responsive, professional, and helpful. After clarifying our request, the original bid was discounted by $3500. We look forward to receiving out 6 1000gallon tanks and to continuing a strong relationship with Vintner Vault.
Product works well, a great improvement over the screw type press I was using before.
Customer service was exellent, We are a smaller company just getting started and Chad worked with me to be able to get us the tanks when we need them. We will definitely order from The Vintner Vault again.
Had problems with corker from get go. Got very little support from vintner. I would not recommend this corker to anyone.
They were perfect !!!
They had a very fast response and were nice and helpful when we called. We just hope to get the tank soon.
right stuff, right price
I have not received any communication from the vendor since the order was placed even after I sent two emails requesting an update, and I would not have known there was any progress on my order except my CC was charged 3 weeks after my order was placed. But still no communication as to shipping or tracking info. not happy at all about the lac of communication!
Good communication, prompt shipment and a quality flexible impeller pump at a competitive price.
Great to work with, very helpful