We ordered bottles in June, didn't actually arrive until January the following year so over 6 months. They shipped twice as many bottles as we ordered, so had to refuse delivery on half. The bottles were out of spec, much heavier, thicker glass and poorly packed. A few pallets had 10 or more cracked, broken or damaged bottles per row. We had several exploding bottles on the line due to manufacturing defects, imperfections, and cracks that were exploited by bottle pressure on the line. We also had several break in storage due to imperfections. Quickly reordered from a different supplier and much happier now.
After no one replied to my message on Kinnek, I called to get a quote. Mike acted like I was wasting his time. Told me he could not sell to me in the small quantities I needed. Talked about how he only sells large orders because that's his prerogative. Did not care about my needs or have any suggestions. When I am at the point where I need large quantities, I will go elsewhere.
Bottles chipped in our bottler. Never had product in stock. Not sure I would use them again.
Phil has been great to work with so far, have not received the bottles but got a sample and it was exactly as expected.
Not sure about the product quality or shipping time because we haven't received our shipment but Mike was excellent!!!!
Received several very good quotes. Will definitely use them again
Excellent personal service to their great products
Good price quote and was very fast to return any and all of my questions. Very professional.
Professional and Wonderful to deal with you have his direct phone so you never have to talk to a machine. Mike is goes out of his way to make your business decisions easy.