The coasters are absolutely beautiful. Everyone at the banquet loved them. They were done and shipped very quickly as our deadline was incredibly short. The rep worked with us and was in touch with us the whole time to make sure the product arrived in time. The only reason I didn't give them 5 stars is because we were told because of the short time frame in which we needed them, we were concerned with packaging them to present them and the rep stated they would be two to a box ready to present. Unfortunately when we opened the larger boxes that was not the case, there were boxes to be folded so the coasters could be put in them. Luckily we opened them the night before and spent the evening putting boxes together and coasters in their boxes. But all in all, they are awesome.